What Our Customers Say

"I had a great experience working with Matthew and his team. Matthew truly cares about both the quality of his work and his clients. From the beginning, he was incredibly helpful, responsive, and passionate about making sure everything was done right. Even Gabby in the administrative office and Max from the crew were amazing to work with—everyone was friendly, organized, and a pleasure to communicate with. We were scheduled quickly, and the entire roof was completed in just one day. The process was smooth and professional from start to finish. I highly recommend Tall Pines to anyone looking for a reliable roofing contractor!"

"Gene, came out to help with roof damage to tell us options. Very friendly and professional! We will definitely recommend Tall Pines!"

"Of all the choices for a nonmetal complete roof replacement I finally it the jackpot!! TALL PINES ROOFING company is the absolute BEST!!! They have integrity, vigilance and helpfulness that goes above and beyond the other roofing contractors in the Rochester NY area!!!!! Beyond HAPPY with this company!!!"

"Great company. They came down and went up on the roof to check everything out and educated us on the repairs needed and the difference in materials. He spent a good amount of time out of his personal life making sure we could make an informed decision. Very much appreciated."

"Great price, great company & great service. The crew was top notch, they worked through a rainstorm to get us all sealed up and completed and we're meticulous in the clean up afterward. Rolling the lawn and driveway with magnets to ensure nothing sharp was left behind. They were extra careful around the special trees and bushes. Crew was professional polite and very quiet aside from normal roofing noises. Highly recommend this company!!"

"Matthew personally came out and took the time to understand the root cause of my issue"

"We called Tall Pines because a neighbor used them and was totally happy with the work. We needed flat roof work on our patio overhang and our shed. Tall Pines came out, gave us their estimate, and had the work scheduled a couple of weeks later. The workers were fast, efficient, did an excellent job that we're sure will last us for many years."

"Where to begin, in 2018 we had a complete tear off roof done. Winter of 2018 we had sheets of ice hanging and every winter after. Winter of 2025 the ice was so bad we decided it was time to get the roof replaced. I searched the BBB and Tall Pines roofing was recommended with a 5star rating. Jon came out to give me an estimate, along with an overview of what could possibly be causing the ice issues. He looked in the attic, he saw the ice sheets, and he poked around on the deck. Jon was able to identify some issues right away. He gave me a realistic quote for what we were dealing with and what would remedy the issues. I have to add that the color of shingles I picked out was what was installed, the last company changed the color after I picked out the shingles. The next day Brian came out to get rid of the ice to help alleviate the weight on the roof and gutters. April 2026 Max and his crew came out and discovered the major issues the previous roofing company left. The team performed a complete tear off of the roof uncovering mold on ever plywood sheet. Insulation was moldy and where there should have been air flow was clogged. The team replaced the insulation and added proper ventilation and replaced baffles. The roof was finished by day two and the team did a fantastic clean up job. I am excited to see what this winter has in store for us but I can wait. I am giving Tall Pines 5 stars because over all we are happy with how we were treated and nothing was too small for them. They all are knowledgeable about roofs and take pride in a job well done. We look forward to working with Tall Pines when we get ready for new siding. Thank you Tall Pines for a job well done."

"I held off on my review to see how the work held up in our Rochester weather. We had Tall Pines do a BIG job on our new house, Roof, siding and new gutters. We had JD out to provide our estimate and he was incredibly professional and thorough in his assessment, the ONLY salesman of the 3 estimates we had who actually went up on our roof to make his recommendations. The roofing crew made the biggest mess, but left our yard looking better after their clean up than it was prior to the work. We had some issues arise with the siding, but Tall Pines was responsive and addressed our concerns promptly and made it right. My communication with Gabby in the office was great, she is kind and helpful! This was not a cheap project, but we are extremely impressed and very happy with the work from Tall Pines. Also- very generous warranties with their work! We highly recommend this company for any exterior projects!"

"Tall Pines impressed us with high quality work and consistent communication. They were a professional team to work with and ensured we felt comfortable throughout the project, answering questions and phone calls whenever we had them! We appreciate you Dan, Brad, Matt, and all your crews!"

"I am thrilled with the job that Tall Pines has done on my roof. I received three estimates for the job and chose Tall Pines because I was convinced that they would provide high quality at an excellent value. The sales person fully explained the material options and the process used by Tall Pines to ensure high quality. Unique to Tall Pines is their placement of ice and water shield on the entire roof. I was skeptical at first, but Jon explained why that is such a good choice. The crew was very organized and efficient. Dan, the project manager, was available throughout the entire process, checking in with me each step along the way. He introduced me to the materials and the installation process, answering all of my questions very thoroughly. Touch-up painting was suggested and completed after the roof installation was complete. I was guided through a complete inspection before any payment was accepted. I strongly recommend Tall Pines Roofing to those seeking a high quality, high value roof replacement."

"Great experience with Tall Pines Roofing. The team was polite, professional, and efficient. They replaced my gutters in a timely fashion and did a wonderful job cleaning up afterwards. My new gutters look great! Highly recommend them to anyone in need of quality gutter work/roofing."

"From my first meeting with my salesman until my roof was installed, I have been completely impressed. They are knowledgeable and accommodating. I highly recommend Tall Pines Roofing Inc."

"The roof looks good and was done professionally. It was done in one day."

"Never thought getting my roof replaced would be a great experience - but it was! Tall Pines did an outstanding job - responsive, timely, efficient, thorough, and very professional. Everything from install to amazing clean up. Workers were super and knowledgable. No better option for roofing!"

"This is the second roof Tall Pines has done for us. They are quick and clean. The house and the garage look great!!! Our project manager did a great job and is very curtious and polite. Well Done!!!"

"Thank you to tall pines roofing company for coming over and completing the roof in three days and clean all the debris out immaculate job the process was very easy from the beginning to finish great customer service great communication with the crew and site manager and great company to work with they always keep us connected with the process we recommended to anyone who needs a roof"

"W was nervous at first I didn’t know what to expect. Once they started working on the roof they were very fast and professional and respectful. The project manager was very nice the communication was very well. They clean up everything after they were done, also I was very surprised that they finished in one day.,They worked for 12 hours straight the roof looks wonderful"

"I was very nervous about embarking on the process of having my roof replaced because I knew it was going to be expensive but still wanted to find a contractor that did reliable, quality work. I planned on getting three estimates, but after my first meeting, with Tall Pines Roofing, I stopped there and didn't make any further calls. It was a risk—but it totally paid off. Tall Pines went more than an extra mile to make sure I found financing that accommodated my situation, and their workers were incredibly professional and efficient. They were able to completely remove and replace my roof in two days and were absolutely impeccable in their cleanup. I especially appreciate that Tall Pines Roofing is a local company determined to bring their national experience to as many local customers as possible. If you're in need of a roofing contractor, I highly recommend Tall Pines Roofing! I have zero regrets about only making one call!"

"Everyone knows when a neighbor hires contract work (especially roof work!) it can be something to truly dread! Usually dealing with loud crews or big messes is the expectation. Tall Pines was the complete opposite! What a respectful, clean, hardworking and friendly team that really impressed myself and other neighbors as well. Specifically the head guy on the job Dave was kind and organized and went out of his way to keep the job site clean, no eye sores for the neighbors!! I know myself and a few others in the neighborhood definitely have Dave and Tall Pines Roofing first on our call list for the next project that pops up. Thank you Tall Pines for being so considerate, professional, clean and the roof turned out absolutely beautiful!! If you need a roof, these are the guys to call."

"Tall Pines Roofing provides top-tier premium contracting services to the greater Rochester area. The Tall Pines reputation in the industry is truly unparalleled. Their dedication to the highest quality end product and customer experience is unmatched. Working in an adjacent industry; not only do I hear the rave reviews from their overly satisfied and overjoyed customers but I also get the pleasure of working directly with their amazing team of communicative, friendly, and thorough project managers. Matt, Dave and the whole crew are phenomenal and never cease to impress. They consistently go above and beyond to ensure every project goes smoothly! I absolutely have and will continue to highly recommend them to anyone and everyone in need of roofing services. Tall Pines is the best!!!"

"A bit of back story, a tree fell on our roof, damaging it. The inspector that our insurance company sent came and made his report on what he felt should be fixed. When the rep from Tall Pines came to go over costs, etc, he asked to look in the attic to make sure there was no structural damage, which as it turned out, there was. He took pics and they worked with our insurance company to get it covered. Communication was great. The roofers did a great job. The cleanup was great, and our roof and gutters were done quickly. Highly recommend them."

"Tall Pines Roofing replaced my roof and they did an outstanding job. Everyone I interacted with from start to finish were very professional. I would highly recommend this company and would most definitely consider using them again. Cynthia Jones"

"Tall pines roofing did a wonderful job. They were quick and friendly."